Hospital A/R Collections Manager

  • Full Time
  • Bronx, NY
  • Salary: $65000.0

Smith Arnold Partners

We are an academic acute care medical center looking for a Hospital Collections Manager for our growing Accounts Receivable department. As the Hospital Collections Manager you will manage the day-to-day billing and collection activities of the Accounts Receivable department and ensure that all efforts are exhausted before accounts are referred to collection agencies in an effort to reduce bad debt referrals. After referral to collection agencies the responsibility is to ensure that all efforts are maximized by the agencies to collect on the amounts referred.

Title: Hospital Collections Manager
Location: Bronx, NY
Salary: $68,000+

-Management of staff of 4 FTE while assisting in their development and knowledge of billing and collections
-Decrease self-pay referrals to external collection agencies by collecting more cash, converting self pay balances to insurance carriers for reimbursement and referring patients with hardships to internal Medicaid and Financial Aid departments
-Handle payment resolution disputes and determine fiscal impact from disputes, as well as, handling customer complaints regarding outstanding bills
-Discuss billing system constraints/issues that lead to customer complaints in an effort to improve process and eliminate recurring problems in billing process
-Bad debt analysis of cases referred to agencies

-Bachelor’s Degree preferred
-Prior Hospital Billing and Collections experience needed along with strong systems experience (EPIC, EAGLE, TREKS) and strong EXCEL
-Prior supervisory experience needed
-Understanding of accounts receivable and ability to communicate clearly with peers as well as others
-Knowledge of Fair Debt Collection Act is preferred