Systems and Operations Engineering Manager

  • Full Time
  • New York, NY
  • Salary: $180000.0

Smith Arnold Partners

A leading global New York City investment firm is seeking an experienced manager to lead their Systems and Operations Engineering group. This is a hands-on leadership role, joining a unique firm which prides collaboration amongst its highly skilled and proficient talent. The organization values an entrepreneurial spirit, coupled with a strong academic and professional background.

Title: Systems and Operations Engineering Manager
Location: New York, NY
Salary: $160,000 to $180,000

The manager leads the team that administers, enhances, builds, and supports user-facing tools, technologies, and accompanying infrastructure in the desktop and mobile space (e.g., Windows 10, Microsoft Office, Citrix, and Slack).
This team develops internal-facing tools to automate and improve Helpdesk operations, and provides technical escalation for other parts of the Helpdesk.

This individual will be responsible for managing and growing the team and shaping and communicating its charter throughout the organization.

Five to ten years of relevant experience combined with excellent leadership, communication, and organizational skills.
Hands-on technical skills, coupled with strong strategic vision and ability to communicate the vision.
Extensive experience and expert knowledge in administration and automation in both Linux and Windows environments.
Proficiency in a programming language like Python or PowerShell.
Prior experience managing and building a team in an operations and engineering environment or service desk is required.
B.S. in Computer Science or a related field; Masters preferred.