Operations Manager

Join a growing, multi-entity construction and service platform redefining high-end residential craftsmanship across Westchester County and surrounding markets. We specialize in premium custom installations—including automated driveway gates, architectural metalwork, fine wood structures, fencing, railings, pergolas, and decks.
With multiple brands, fabrication shops, and field crews already in motion, we’re entering an exciting next phase—building disciplined systems, elevating operational performance, and scaling for long-term growth. This is your opportunity to step into a pivotal leadership role and help architect the future of a company committed to quality, structure, and excellence.

What People Are Saying about this company:

“Leadership actually invests in building systems that make our jobs easier and more predictable.”
“The craftsmanship here is top-tier—you’re part of projects you can truly be proud of.”
“There’s real opportunity to grow if you want to take ownership and make an impact.”

Title: Operations Manager
Location: Westchester County, NY
Salary: $120,000 to $150,000

Why Work Here

Build Something That Lasts – Be part of a company moving from strong execution to fully scalable, process-driven operations.
High-Impact Leadership Role – Work directly with senior leadership to shape production systems and drive measurable results.
Growth & Stability – Join an established platform with consistent demand and long-term expansion plans in high-end residential construction.

What You Will Do

Own daily production execution across fabrication, installation, and service teams
Manage scheduling, crew allocation, and capacity planning across multiple active jobs
Implement and enforce labor tracking systems tied to job performance
Establish installation benchmarks and integrate them into estimating workflows
Review proposals for labor feasibility before project kickoff
Monitor production efficiency, labor variance, and margin performance
Centralize and oversee material purchasing and approval workflows
Ensure change orders are properly captured and documented
Formalize job completion processes tied to invoicing accuracy
Lead weekly production meetings and enforce accountability with foremen and crews
Identify operational bottlenecks and implement scalable solutions
Align production capacity with sales pipeline and backlog

What Success Looks Like:

90 Days: Fully implemented production tracking, structured weekly cadence, clear performance visibility
6–12 Months: Defined benchmarks, improved predictability, stronger margins, scalable operational infrastructure

Skills Needed for Success

5+ years of experience in construction or field service operations management
Proven ability to manage multiple field crews and production workflows
Strong understanding of job costing, labor tracking, and gross margin management
Experience with ERP/field service systems (ServiceTitan, Jobber, Business Central, or similar)
Demonstrated success implementing structured processes and systems
Confident leadership style with the ability to hold teams accountable professionally
Highly organized, detail-driven, and systems-oriented
Calm and effective under pressure in a fast-paced environment
Growth-minded with interest in long-term leadership opportunities

Benefits Include:
401(k) with matching • Health insurance • Paid time off

If you’re currently leading production and ready to take ownership in building a disciplined, scalable operation—this is your opportunity to make a lasting impact.